Data Privacy & Cookies Policy

Legal

Grange Partnership is the trading name of Grange Partnership Limited which is incorporated in the UK under company number 13014405. Registered office: 14 Mill Lane West, Elloughton, HU15 1JJ, UK

Privacy

Grange Partnership takes your privacy very seriously and, in compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), is committed to ensuring that your personal data is protected. Should we ask you to provide certain information by which you can be identified when interacting with us, you can be assured that it will only be used in accordance with this privacy statement.

Grange Partnership is a data controller (referred to in this policy as 'we' or 'us') for data we collect through our website, when you make an enquiry, or when you are applying to work with us. We are also a data processor for data we manage as part of our customer relationships. While this data is mainly for business purposes, we recognise that it may include personal data relating to employees or business contacts of our customers.

We may update this policy from time to time by publishing a new version on this page. You should check this page periodically to ensure that you are happy with any changes.

This policy was last updated July 2025.

Data Collection

Personal Data

We may collect personal information when you:

• Register or enquire of our services
• Download a report
• Join our mailing list
• Attend or approach us to attend one of our events
• Apply to join or work for Grange Partnership
• Contact us or use our website

The data we may collect includes:

• Your personal details, which include your email address, phone number, company, job title and industry
• Your account login details, such as your username and the password that you have chosen
• Information about your online browsing behaviour on our website
• Information about any devices you have used to access our website (including the make, model and operating system, IP address, the address of the web site from which you linked, browser type and mobile device identifiers etc)
• HTTP protocol elements (your server address and top-level domain name (e.g. .com, .gov etc), date and time of visit, etc)
• Search terms

Why We Collect Personal Data

Data is collected for purposes such as:

• Fulfilling our contractual services with you
• To provide you with services that you may request from us
• For our legitimate interests in making you aware of areas that may be of interest to you or the let you know about other product and services offered
• To provide you with updates when subscribing to our mailing list
• Meeting our legal and regulatory obligations as an employer
• For the safeguarding and care of our staff and guests
• For website and system administration
• For research and development

Data Retention

We will retain your personal information only as long as necessary and in line with applicable laws and regulations.

Data Security

Keeping your information safe and secure

We are committed to ensuring that your personal information is secure and protecting it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in paper form and only provide access to your data to only staff who require access.

Grange Partnership implements robust security measures to protect any data we handle, including:

• Access Controls – Ensuring that only authorized personnel have access to necessary data.
• Data Encryption – Protecting data during transmission when necessary.
• Incident Management – A structured approach for responding to potential data breaches.
• Regular Reviews – Periodic audits to assess compliance with data privacy standards.

Cookies

Definition and why they are used

At Grange Partnership, we use cookies to help ensure our website works effectively and provides you with the best possible experience.

Cookies are small data files that are stored on your computer, laptop, or mobile device when you visit our site. Each cookie contains information unique to your web browser, allowing the website to remember your choices and preferences during your visit. Cookies do not include personal information that can directly identify you.

By using cookies, we can provide important functionality on our website, recognise your device, and understand how you interact with our content. This helps us to improve performance, tailor your experience, and make your visits more relevant and efficient.

How we use cookies

Grange Partnership uses cookies for purposes such as:

• Research and development – to understand how our website is being used, including recording visitor numbers and carrying out web analytics. This insight helps us improve the way the site works and personalise your experience.
• Measuring effectiveness – to evaluate the performance of our communications, such as whether you have opened a marketing email we've sent.

Google Analytics and cookies

We also use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information about how visitors use our site (for example, the pages visited, IP address, date and time of access, and referring URLs). This information is processed by Google and stored on servers in the United States.

Google uses this data to provide website activity reports and other services relating to internet usage. Google may also transfer the information to third parties where required by law or where those parties process information on Google's behalf.

At Grange Partnership, we retain Google Analytics data for 26 months.

For further details, please see Google's privacy policy. You can opt out of Google Analytics by visiting this link.

Sharing Your Data with Third Parties

Access to your personal information is only permitted where required by law or where it is necessary for us to meet our service obligations. We do not, and will never, sell or disclose your personal information to third parties for commercial purposes.

For our general data processing activities, we may use trusted third parties to support the services we provide, including:

• External IT support to ensure our systems and security measures remain robust
• Database management for our customer services
• Administration and monitoring of staff records
• Payroll and financial accounting

General

Links to Other Sites

We may include links to external websites for your convenience, but please note that these sites are outside of our control. As such, we cannot take responsibility for how they use your information, the content they provide, or the services they may offer. We recommend reviewing the privacy policies and terms of use of any external websites you visit to understand how your data may be handled.

Access to Collected Information

It is important that the personal information we hold about you is accurate and current. If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Under certain circumstances, you have rights under the EU General Data Protection Regulation 2016/679 (GDPR) in relation to your personal information. You may have the right to:

• Access information held about you; your right of access can be exercised in accordance with data protection law
• Object to us processing or ask us to restrict our processing of your personal information for any of the purposes listed in this policy, at any time
• Ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge
• Ask us to erase or delete your personal information (in certain circumstances). We will do our best to respond to such requests, but these are subject to certain limitations such as legal requirements
• Request a transfer of your personal information (in certain circumstances)

If you should wish to exercise any of the above rights or to review, correct or question anything detailed in this policy please contact us:

Changes to This Policy

We may update this policy from time to time. Changes will be published on Grange Partnership - Growing People, Great Performance.